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Biotech

Nexus Labs

Full-Funnel RevOps StrategySales Process Design & Enablement

100%

Team Alignment

45%

Pipeline Growth

90 days

To Full Adoption

The Challenge

Marketing and Sales Misalignment

Nexus Labs' marketing and sales teams were at war. Marketing blamed sales for not following up on leads. Sales blamed marketing for sending garbage leads. Neither team trusted the data, and pipeline was suffering as a result.

Key Pain Points

  • Marketing and sales using different lead definitions
  • No agreement on what constitutes a qualified lead
  • Finger-pointing replacing constructive collaboration
  • Pipeline growth stalled despite increased marketing spend
The Solution

RevOps Strategy & Team Alignment

We facilitated a complete realignment of marketing and sales around shared goals, definitions, and metrics.

1

Conducted stakeholder interviews to understand perspectives

2

Analyzed funnel data to identify actual conversion patterns

3

Facilitated workshops to agree on lead definitions and SLAs

4

Designed new lead lifecycle with clear handoff criteria

5

Built shared dashboards showing funnel health

6

Implemented feedback loops for continuous improvement

The Results

Measurable Impact

100%

Team Alignment

Marketing and sales working as one team

45%

Pipeline Growth

In the quarter following implementation

90 days

To Full Adoption

New processes embedded across teams

"The RevOps strategy work gave us clarity we'd been missing for years. Finally, marketing and sales are speaking the same language and working toward the same goals."

Ryan Mitchell

CMO, Nexus Labs

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